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Server & Cloud Backup
Server backup and cloud backup solutions from Lumen IT Solutions provide you with the peace of mind that your critical business data is secure, easily recoverable, and always available, even in the face of unforeseen events. Our solutions are designed to safeguard your data against hardware failures, cyberattacks, accidental deletions, and natural disasters, ensuring business continuity and data integrity.
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Server & Cloud Backup
Our service charter outlines our commitment to making your IT experience hassle-free, allowing you to focus on growing your business. This charter is the cornerstone of how we provide support.
As a business, our primary focus is on delivering exceptional customer service, embracing new technology, and promoting innovation. To achieve this, we pledge to:
- Always provide a straightforward and honest service.
- Always be helpful, friendly, polite, and competent.
- Respond to your queries quickly and efficiently.
- Offer support and service availability round the clock, 24/7, 365 days a year for you and your team.
- Listen to all your and your team’s ideas on how we can improve.
- Provide you with the latest and greatest services available on the market.
- Maintain regular communication with you and your team.
- Meet and exceed all time commitments.
- Ensure full disclosure and transparency.
- Guarantee scalability to meet your changing needs.