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Lumen IT Solutions is a trusted partner in future-proofed, independent IT consultancy, dedicated to simplifying and optimizing operations for businesses. With over two decades of experience in the industry, Lumen brings a wealth of knowledge and expertise to the table. Their team specializes in providing comprehensive IT solutions, ranging from managed services to cloud-based offerings. They understand the evolving technological landscape and work tirelessly to ensure their clients stay ahead of the curve. Lumen is committed to empowering businesses, enabling transformative change through innovative solutions and professional service.”
Why Lumen?
With over two decades of experience in the industry, Lumen IT Solutions brings a wealth of knowledge and expertise to the table, ensuring that your business receives top-notch IT solutions.
From IT consultancy to cloud services, data backup, and IT management, Lumen IT Solutions offers a comprehensive array of services to cater to all your business needs under one roof.
Our service charter outlines our commitment to making your IT experience hassle-free, allowing you to focus on growing your business. This charter is the cornerstone of how we provide support.
As a business, our primary focus is on delivering exceptional customer service, embracing new technology, and promoting innovation. To achieve this, we pledge to:
- Always provide a straightforward and honest service.
- Always be helpful, friendly, polite, and competent.
- Respond to your queries quickly and efficiently.
- Offer support and service availability round the clock, 24/7, 365 days a year for you and your team.
- Listen to all your and your team’s ideas on how we can improve.
- Provide you with the latest and greatest services available on the market.
- Maintain regular communication with you and your team.
- Meet and exceed all time commitments.
- Ensure full disclosure and transparency.
- Guarantee scalability to meet your changing needs.