Keep Your IT Equipment Running Smoothly

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Servicing

Our sERVICE iNCLUDES

We offer professional computer servicing to ensure your technology operates at peak performance. Regular maintenance and servicing of your IT equipment can prevent unexpected breakdowns, extend the lifespan of your devices, and enhance overall efficiency. Our expert technicians are dedicated to providing top-notch service to keep your business running smoothly.

View below what our service includes:

Diagnostics & Repairs

We conduct detailed diagnostics to identify any hardware or software issues affecting your computer’s performance.

Performance Optimisation

We optimise your computer’s performance by removing unnecessary files, defragmenting hard drives, and tuning system settings.

Quick Turnaround

We understand the importance of your IT equipment to your business operations. Our technicians work quickly and efficiently to minimise any downtime.

What Our Customers
Say About This
Service

Robert

Transformed our business, from server based to the cloud. This made all our information available 24/7 from anywhere! A VoIP phone system and Laptops upgrade was also well over due. Thank you.

Andrew

I had Lumen make me a PC. They were quick professional and
understanding of what I wanted.

Chris

Excellent support provided and a great team to deal with. Many thanks

Ruben

Very professional and good customer service.

Chris

Clean professional and easy access

Tom

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Servicing

Our Promise To You

Our service charter outlines our commitment to making your IT experience hassle-free, allowing you to focus on growing your business. This charter is the cornerstone of how we provide support.

As a business, our primary focus is on delivering exceptional customer service, embracing new technology, and promoting innovation. To achieve this, we pledge to:

Always provide a straightforward and honest service.
Always be helpful, friendly, polite, and competent.
Respond to your queries quickly and efficiently.
Offer support and service availability round the clock, 24/7, 365 days a year for you and your team.
Listen to all your and your team’s ideas on how we can improve.
Provide you with the latest and greatest services available on the market.
Maintain regular communication with you and your team.
Meet and exceed all time commitments.
Ensure full disclosure and transparency.
Guarantee scalability to meet your changing needs.